--- title: "Privacy Policy | Pioneer Gas Services" description: "How Pioneer Gas Services collects, uses and protects the personal information you provide through our website, phone enquiries and quote requests." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://www.pioneergasservices.co.uk/#organization", "name": "Pioneer Gas Services", "legalName": "Pioneer Gas Services", "url": "https://www.pioneergasservices.co.uk/", "telephone": "07368 993152", "email": "info@pioneergasservices.co.uk", "founder": { "@type": "Person", "name": "Peter Durkin" }, "foundingDate": "2021", "address": { "@type": "PostalAddress", "streetAddress": "Old Tower Rd", "addressLocality": "Cumbernauld", "addressRegion": "Glasgow", "postalCode": "G68 9GE", "addressCountry": "GB" }, "areaServed": [ { "@type": "Place", "name": "Cumbernauld" }, { "@type": "Place", "name": "Glasgow" }, { "@type": "Place", "name": "Falkirk" }, { "@type": "Place", "name": "Bonnybridge" }, { "@type": "Place", "name": "Denny" }, { "@type": "Place", "name": "Kirkintilloch" }, { "@type": "Place", "name": "Lenzie" }, { "@type": "Place", "name": "Bishopbriggs" }, { "@type": "Place", "name": "Central Scotland" } ], "sameAs": [ "https://www.facebook.com/pioneergasservices", "https://maps.app.goo.gl/pwp2ykNcP5BAAPFx8", "https://www.trustatrader.com/search-by-name/21644" ], "identifier": [ { "@type": "PropertyValue", "name": "Gas Safe Register", "value": "674090" }, { "@type": "PropertyValue", "name": "Company number", "value": "SC698672" } ] }, { "@type": "WebSite", "@id": "https://www.pioneergasservices.co.uk/#website", "name": "Pioneer Gas Services", "url": "https://www.pioneergasservices.co.uk/", "inLanguage": "en-GB", "publisher": { "@id": "https://www.pioneergasservices.co.uk/#organization" } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.pioneergasservices.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://www.pioneergasservices.co.uk/privacy-policy" } ] } ] --- Gas Safe registered: 674090 Phone answered 24/7 [info@pioneergasservices.co.uk](mailto:info@pioneergasservices.co.uk)[07368 993152](tel:+447368993152) [![Pioneer Gas Services logo | Gas Safe registered gas engineer, Cumbernauld](/__l5e/assets-v1/6df3603b-486c-4f71-996c-be7117f420be/pioneer-logo.png)](/) [Home](/)[About](/about) [Services](/services) [Service Areas](/service-areas) [Our Work](/our-work)[Reviews](/reviews)[Contact](/contact) [](tel:+447368993152)[Get a Free Quote](/contact) Boiler fully installed from £1,300 [Get your free quote](/contact) 1. [Home](/) 2. Privacy Policy Legal # Privacy Policy What we collect when you contact us, why we need it, how long we keep it, and the rights you have over it. [Get a Free Quote](/contact) [07368 993152](tel:+447368993152) ## Who we are Pioneer Gas Services is a gas heating business registered in Scotland under company number SC698672, based at Old Tower Rd, Cumbernauld, Glasgow G68 9GE. We are the data controller for the personal information described in this policy. You can reach us on 07368 993152 or by email at info@pioneergasservices.co.uk about anything in this policy. ## Information we collect When you request a quote, book a service or contact us we collect your name, phone number, email address, property address or postcode, and the details you give us about your heating system or the work you need. We also keep basic records of the work carried out at your property: appliance details, gas safety and service records, invoices and warranty registrations. Our website may collect standard technical information such as your browser type, device and pages visited, used only to keep the site working properly. ## How we use your information To respond to your enquiry, prepare a quote, arrange an appointment and carry out the work you have asked for. To issue certificates, invoices and warranty paperwork, and to provide aftercare and warranty support afterwards. To meet our legal obligations, including gas safety record keeping and, where you are a landlord, the issuing of gas safety certificates. We do not sell your information, and we do not send marketing you have not asked for. ## Lawful basis We process your information to take steps at your request before entering a contract and to perform that contract, to comply with legal obligations, and for our legitimate interest in running and improving a safe, well-documented heating business. ## Sharing your information We share information only where it is needed to do the job: with manufacturers when registering a warranty, with the Gas Safe Register where a notification is required, with trusted contractors (electricians, joiners, plumbers) brought in for part of a job, and with our accountant or insurers where necessary. Everyone we share information with is required to keep it confidential and use it only for that purpose. ## How long we keep it Enquiries that do not lead to work are kept for up to 12 months. Records relating to work carried out, including gas safety and service records, are kept for at least six years to meet safety, warranty and tax obligations. ## Your rights You have the right to ask for a copy of the information we hold about you, to have it corrected, to ask us to delete it where we are not required to keep it, and to object to or restrict how we use it. To exercise any of these rights, contact us on 07368 993152 or at info@pioneergasservices.co.uk. If you are unhappy with our response you can complain to the Information Commissioner's Office (ico.org.uk). ## Security Information is stored on password-protected devices and accounts, accessible only to the people who need it to carry out or account for the work. ## Cookies This website uses only the cookies necessary for the site to function and, where enabled, basic analytics to understand which pages are useful. You can block or delete cookies in your browser settings at any time. ## Changes to this policy We may update this policy from time to time. The current version is always the one published on this page. ![Pioneer Gas Services | Gas Safe registered heating engineers in Cumbernauld](/__l5e/assets-v1/6df3603b-486c-4f71-996c-be7117f420be/pioneer-logo.png) Gas Safe registered boiler installation, repair and servicing across Cumbernauld, Glasgow, Falkirk and Central Scotland. Honest advice, no unnecessary work. Gas Safe registration 674090 · Company number SC698672 [Follow us on Facebook](https://www.facebook.com/pioneergasservices) ## Services - [Boiler Installation](/services/boiler-installation "Boiler Installation in Cumbernauld, Glasgow and Central Scotland") - [Boiler Repair](/services/boiler-repair "Boiler Repair in Cumbernauld, Glasgow and Central Scotland") - [Boiler Service](/services/boiler-service "Boiler Service in Cumbernauld, Glasgow and Central Scotland") - [Landlord Gas Safety Certificates](/services/landlord-certificates "Landlord Gas Safety Certificates in Cumbernauld, Glasgow and Central Scotland") - [Powerflushing](/services/powerflushing "Powerflushing in Cumbernauld, Glasgow and Central Scotland") - [Heating System Upgrades](/services/heating-system-upgrades "Heating System Upgrades in Cumbernauld, Glasgow and Central Scotland") - [Smart Heating Controls](/services/smart-controls "Smart Heating Controls in Cumbernauld, Glasgow and Central Scotland") - [Hot Water Cylinders](/services/hot-water-cylinders "Hot Water Cylinders in Cumbernauld, Glasgow and Central Scotland") - [Radiator Installation & Replacement](/services/radiator-installation "Radiator Installation & Replacement in Cumbernauld, Glasgow and Central Scotland") ## Areas Covered - [Cumbernauld](/service-areas/cumbernauld "Gas Safe boiler installation, repair and servicing in Cumbernauld") - [Glasgow](/service-areas/glasgow "Gas Safe boiler installation, repair and servicing in Glasgow") - [Falkirk](/service-areas/falkirk "Gas Safe boiler installation, repair and servicing in Falkirk") - [Bonnybridge](/service-areas/bonnybridge "Gas Safe boiler installation, repair and servicing in Bonnybridge") - [Denny](/service-areas/denny "Gas Safe boiler installation, repair and servicing in Denny") - [Kirkintilloch](/service-areas/kirkintilloch "Gas Safe boiler installation, repair and servicing in Kirkintilloch") - [Lenzie](/service-areas/lenzie "Gas Safe boiler installation, repair and servicing in Lenzie") - [Bishopbriggs](/service-areas/bishopbriggs "Gas Safe boiler installation, repair and servicing in Bishopbriggs") - [Central Scotland](/service-areas/central-scotland "Gas Safe boiler installation, repair and servicing in Central Scotland") ## Contact - [07368 993152](tel:+447368993152) - [info@pioneergasservices.co.uk](mailto:info@pioneergasservices.co.uk) - Old Tower Rd, Cumbernauld, Glasgow G68 9GE - Phone answered 24/7 [Read our Google reviews](https://share.google/KH1TxT9QJWBZ1qrG0)[Read our Trust a Trader reviews](https://www.trustatrader.com/search-by-name/21644) © 2026 Pioneer Gas Services. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy)Registered in Scotland, SC698672 [Call Now](tel:+447368993152) [Free Quote](/contact) We use essential cookies to run this site and, with your consent, basic analytics cookies. See our [cookie policy](/cookie-policy). AcceptReject